Return & Refund Policy

Effective Date: July 16, 2026

At Leadweights, we want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy below. Please read the following information carefully before initiating a return.

Return Eligibility

We accept returns within 60 calendar days from the date your order is delivered.

To qualify for a return, items must meet the following conditions:

Unused and unworn.
In their original condition.
Returned with original tags attached (if applicable).
Returned in the original packaging whenever possible.
Free from damage caused after delivery.

Items that do not meet these requirements may not be eligible for a refund.

Non-Returnable Items

For hygiene, safety, or other practical reasons, certain items may not be eligible for return if applicable.

Returns may also be declined if products:

Show signs of use or wear.
Have been altered after delivery.
Are damaged due to customer misuse.
Are returned without sufficient identifying information.

If you are unsure whether your item qualifies, please contact our customer support team before sending it back.

Return Window

Return Information	Details
Return Period	60 Days from delivery
Return Request	Required before sending items back
Restocking Fee	None
Processing Fee	None

How to Request a Return

To begin a return, please contact our customer support team.

Include the following information:

Order number
Full name
Email address used for the purchase
Reason for the return
Photos of the item if it is damaged, defective, or incorrect

Our team will review your request and provide return instructions if your return is approved.

Please do not send products back without receiving return instructions from us.

Return Shipping

After your return request has been approved, you will receive instructions explaining how to return your package.

Returned items should be packaged securely to prevent damage during transit.

We recommend using a shipping service that provides tracking so you can monitor your return shipment until it reaches our facility.

Inspection of Returned Items

Once your returned package arrives, our team will inspect the item to confirm that it satisfies the return requirements.

During inspection, we verify:

Product condition
Original packaging
Included accessories (if applicable)
Order information

Inspection generally begins shortly after the package is received.

Refunds

After your return has been approved following inspection, your refund will be processed to the original payment method used for the purchase.

Refunds are issued for eligible returned items only.

Original shipping charges, if any, are generally non-refundable unless the return results from our error, such as receiving the wrong or a defective item.

Refund Processing Time

Refund Information	Details
Refund Processing	Within 12 Business Days
Refund Method	Original payment method
Processing Fee	None

Depending on your bank, credit card issuer, or payment provider, additional time may be required before the refunded amount appears in your account.

Exchanges

We do not offer direct product exchanges.

If you would like a different item, color, or style, we recommend returning the original eligible item and placing a new order separately.

Damaged or Defective Items

If your order arrives damaged or contains a manufacturing defect, please contact us as soon as possible after delivery.

To help us resolve the issue quickly, please provide:

Order number
Description of the problem
Clear photographs of:

The product
The packaging
The shipping label

Our team will review the information and determine the most appropriate solution.

Incorrect Items

If you receive an item different from the one you ordered, please notify us promptly.

Please include:

Your order number
Photos of the received item
Photos of the shipping label

After verification, we will provide instructions for resolving the issue.

Missing Items

If your order is incomplete, please contact us as soon as possible.

Include your order number along with details about the missing item(s), and our team will investigate the shipment.

Late or Missing Refunds

If you have not received your refund after the stated processing period:

Check your bank account again.
Contact your credit card provider or payment provider.
Contact your financial institution, as processing times may vary.

If you have completed these steps and still have not received your refund, please contact our support team for assistance.

Refused Deliveries

If a package is refused or cannot be delivered because of incorrect address information provided by the customer, additional shipping charges may apply before the order can be reshipped.

Returned packages resulting from unsuccessful delivery are handled on a case-by-case basis.

Cancellations

Orders may only be canceled before they have entered processing or shipment.

Once an order has been processed or shipped, it cannot be canceled and must follow the standard return procedure after delivery if eligible.

No Restocking Fees

Leadweights does not charge: