Shipping & Delivery

Effective Date: July 16, 2026

At Leadweights, we are committed to delivering your order quickly, securely, and transparently. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered when you purchase from our store. Please review the information below before placing your order.

Order Processing

All orders are processed after payment has been successfully authorized and verified.

Our fulfillment team carefully inspects every Shoulder Bag, Crossbody Bag, Tote Bag, and Top Handle Bag before shipment to ensure it meets our quality standards.

Orders are processed during our normal business days only.

Business Days: Monday – Friday (excluding major holidays)

Orders placed after the daily cut-off time or on weekends and holidays will begin processing on the next business day.

Order Processing Timeline

Delivery estimates begin after your order has completed processing.

Order Cut-Off Time

Orders received before the cut-off time are included in the current business day's processing queue.

Orders submitted after 5:00 PM EST will be processed on the following business day.

Shipping Cost

We provide a simple flat-rate shipping structure.

Shipping charges are displayed during checkout before payment is completed.

Any applicable taxes or duties required by the destination country, if applicable, remain the customer's responsibility.

Delivery Services

Orders are shipped using trusted national carriers selected according to destination, package size, and delivery efficiency.

Our delivery partners include:

• USPS
• UPS
• FedEx

Carrier selection may vary depending on logistics requirements. Customers cannot request a specific shipping carrier.

Estimated Delivery Time

The delivery timeframe below represents our standard shipping schedule.

Actual delivery dates may vary due to weather conditions, carrier operations, public holidays, or other circumstances beyond our control.

Shipping Destinations

Leadweights currently ships to locations where our delivery partners operate.

Availability of shipping services depends on the destination address provided during checkout.

If we are unable to ship to a submitted address, our customer support team will contact you promptly.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information before placing an order.

Please verify:

• Recipient name
• Street address
• Apartment or suite number (if applicable)
• City
• State
• ZIP/Postal Code
• Phone number
• Email address

Incorrect or incomplete information may result in delivery delays, returned shipments, or unsuccessful delivery attempts.

Leadweights is not responsible for delays caused by inaccurate customer-provided shipping information.

Order Confirmation

After your purchase is completed, you will receive an order confirmation email containing:

• Order number
• Purchased items
• Billing summary
• Shipping address
• Payment confirmation

If you do not receive your confirmation email shortly after placing your order, please check your spam or junk folder before contacting customer support.

Shipping Confirmation

Once your order has been packed and shipped, you will receive a shipping confirmation email.

This email will include:

• Shipment confirmation
• Carrier information
• Tracking number
• Tracking link (when available)

Please allow a short period for the carrier's tracking system to activate after the shipment notification has been sent.

Order Tracking

Every shipped order includes tracking whenever provided by the shipping carrier.

Tracking allows customers to monitor shipping progress from dispatch through delivery.

Tracking updates are managed directly by the shipping carrier and may occasionally experience brief delays.

If your tracking has not updated for several business days, please contact us so we can assist.

Delivery Attempts

If no one is available to receive the package, the carrier may:

• Leave the package in a secure location
• Leave a delivery notice
• Attempt delivery again
• Hold the package at a local carrier facility

Delivery procedures vary depending on the shipping carrier and destination.

Signature Requirements

Most standard shipments do not require a signature.

However, carriers may require a signature at delivery based on:

• Delivery location
• Package value
• Local carrier policies
• Security considerations

Signature requirements are determined by the shipping carrier.

Shipping Delays

While we strive to deliver every package within the estimated timeframe, delays may occasionally occur due to circumstances outside our control, including:

• Severe weather
• Natural disasters
• High shipping volumes
• Transportation disruptions
• Carrier operational delays
• Public holidays
• Customs inspections (where applicable)

Delivery estimates are not guaranteed delivery dates.

Lost Packages

If your package appears to be lost during transit:

1. Verify your shipping confirmation email.
2. Review your tracking information.
3. Check around your delivery location.
4. Ask household members or neighbors if they accepted the package.
5. Contact the shipping carrier.

If the package cannot be located, please contact Leadweights for assistance.

We will work with the shipping carrier to investigate the shipment and determine the appropriate resolution.

Delivered but Not Received

If tracking indicates your package has been delivered but you cannot locate it:

• Check all entrances around your property.
• Review any delivery photos if available.
• Ask neighbors or building management.
• Contact the shipping carrier.

If the package still cannot be located, contact us promptly so we can help investigate the situation.

Damaged Deliveries

If your package arrives damaged:

• Keep all original packaging.
• Do not discard damaged items.
• Take clear photographs of:
• The shipping box
• Packaging materials
• Shipping label
• Damaged product

Please contact us as soon as possible with the photographs and your order number so we can review the issue and provide an appropriate solution.

Incorrect Items

If you receive an item different from what you ordered, please contact us promptly.

Include:

• Your order number
• Photos of the received item
• Photos of the shipping label

We will review the information and provide instructions to resolve the issue.

Missing Items

If your order arrives with missing items:

• Compare the contents with your order confirmation.
• Check all packaging carefully.
• Review whether multiple shipments were sent.

If an item is still missing, contact our support team with your order number so we can investigate.

Failed Delivery

A shipment may be returned if delivery cannot be completed because of:

• Incorrect address
• Incomplete address
• Recipient unavailable after carrier attempts
• Refused delivery
• Unclaimed package

If a package is returned to us, we will contact you regarding the available options for reshipment.

Additional shipping charges may apply when a package must be shipped again due to customer-provided address errors or unsuccessful delivery caused by recipient availability.

Shipping Restrictions

Certain delivery locations may have carrier limitations that affect shipping availability or delivery schedules.

Examples include:

• Military addresses
• Remote regions
• Islands
• Areas with limited carrier service

Delivery times to these destinations may exceed the standard estimates.

Multiple Item Orders

Orders containing multiple products are typically shipped together whenever possible.

In some situations, items may be shipped separately due to:

• Inventory availability
• Warehouse logistics
• Package size limitations
• Carrier requirements

If your order is divided into multiple shipments, tracking information will be provided for each package.

Order Changes Before Shipment

If you need to update your shipping address or request changes to your order, please contact us immediately.

Once an order enters fulfillment or has been shipped, we cannot guarantee that modifications can be made.

Requests are handled based on the current processing status of the order.

International Shipping

At this time, Leadweights does not offer international shipping.

Orders are accepted only for destinations that are currently supported through our available shipping network.

Should international shipping become available in the future, this policy will be updated accordingly.

Customer Support

If you have any questions regarding shipping, delivery status, or tracking, our customer support team is available to assist you.

Leadweights

Email: contact@leadweights.com

Support Hours: Monday – Saturday

8:00 AM – 7:00 PM (EST)

We are committed to providing timely assistance and keeping you informed throughout the shipping process.