Shipping & Delivery

Last Updated: January 2024
Contact Email: support@leadweights.com
Customer Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

At Leadweights, we are committed to delivering your orders efficiently, transparently, and reliably. This Shipping Policy explains how orders are processed, shipped, and delivered, including timelines, costs, carriers, and tracking details. By placing an order with Leadweights, you agree to the terms outlined below.

This policy applies to all products sold on our website, including but not limited to hoodies, shirts, sweaters, and other apparel items.

1. Shipping Coverage

Leadweights currently ships to customers within the United States. All orders are fulfilled and dispatched from our partnered fulfillment facilities located within the U.S. to ensure consistent delivery times and dependable service.

At this time, we do not offer international shipping. Any updates regarding expanded shipping destinations will be communicated on our website.

2. Order Processing & Handling Time

All orders placed on Leadweights are subject to a handling period before shipment.

Handling Time Details

• Handling Time: 1 business day
• Business Days: Monday – Friday (excluding federal holidays)
• Order Cut-Off Time: 5:00 PM Eastern Standard Time (EST)

Orders placed before 5:00 PM EST on a business day will be processed the same day or the next business day. Orders placed after 5:00 PM EST, on weekends, or on holidays will begin processing on the next business day.

Handling time includes:

• Order verification
• Quality checks
• Packaging
• Handoff to the shipping carrier

Please note that handling time is separate from transit time.

3. Shipping Method & Carriers

Leadweights partners with trusted and widely recognized shipping carriers to ensure reliable delivery across the United States.

Delivery Services Used

Orders are shipped using one or more of the following carriers, depending on destination, package size, and service availability:

• USPS (United States Postal Service)
• UPS
• FedEx

Carrier selection is automated and optimized to provide the best balance of speed and reliability for each order.

4. Shipping Costs

Leadweights offers simple and transparent shipping pricing for all orders.

Flat Rate Shipping Cost

• Flat Rate Shipping Fee: $6.99 USD per order

This flat rate applies to all eligible orders regardless of order value, quantity, or destination within the United States. There are no hidden shipping fees or surprise charges at checkout.

5. Estimated Delivery Time

Estimated delivery time consists of handling time + transit time.

Delivery Timeline Overview

Delivery estimates begin once the order has been shipped and handed off to the carrier.

6. Shipping Timeline Table

Below is a simplified overview of the full shipping timeline:

Delivery times may vary slightly depending on the customer’s location, carrier operations, and seasonal shipping volume.

7. Order Cut-Off Policy

To ensure timely processing, Leadweights enforces a daily order cut-off time.

• Orders placed before 5:00 PM EST (Monday – Friday) are eligible for same-day or next-business-day processing.
• Orders placed after 5:00 PM EST, on weekends, or on federal holidays will be processed on the next business day.

This cut-off applies to all products, including hoodies, shirts, and sweaters.

8. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing:

• Carrier name
• Tracking number
• Tracking link (when available)

Tracking Information

Tracking updates may take up to 24 hours to become active after the carrier receives the package. Customers can use the provided tracking number to monitor shipment progress directly on the carrier’s website.

If you do not receive a tracking email within the expected timeframe, please contact our support team at support@leadweights.com.

9. Address Accuracy & Delivery Responsibility

Customers are responsible for providing accurate and complete shipping information at checkout.

Please ensure:

• Correct street address
• Apartment or unit number (if applicable)
• Correct ZIP code
• Valid contact information

Leadweights is not responsible for delivery delays or losses caused by incorrect or incomplete addresses provided by the customer.

If a package is returned due to an address error, reshipping fees may apply.

10. Delayed Shipments

While we strive to meet all delivery estimates, delays may occur due to circumstances beyond our control, including:

• Weather conditions
• Carrier service disruptions
• Peak shipping seasons
• Incorrect delivery information

If your order appears delayed beyond the estimated delivery window, please allow additional time for carrier updates before contacting support. Our team will assist in investigating any confirmed shipping issues.

11. Lost or Missing Packages

A package is considered lost if:

• Tracking shows no movement for an extended period, or
• The carrier confirms the shipment cannot be located

If you believe your package is lost:

1. Contact our support team at support@leadweights.com
2. Provide your order number and tracking information
3. Our team will coordinate with the carrier to determine next steps

Resolution options may include replacement or refund, depending on the situation and carrier findings.

12. Undeliverable Packages

Packages may be deemed undeliverable due to:

• Incorrect address
• Refusal by recipient
• Failed delivery attempts

If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply.

13. Partial Shipments

In rare cases, orders containing multiple items may ship in separate packages due to inventory availability or fulfillment logistics. If this occurs:

• You will receive multiple tracking numbers
• There is no additional shipping cost to you

14. Shipping During Holidays & Peak Seasons

During holidays or high-demand periods, processing and transit times may be slightly extended. Leadweights will always communicate any major service delays via email or website announcements when applicable.

15. Customer Support & Contact Information

Our customer support team is available to assist with any shipping-related questions or concerns.

Support Hours:
8:00 AM – 7:00 PM (EST), Monday – Saturday

Email: support@leadweights.com

When contacting support, please include your order number for faster assistance.

16. Policy Updates

Leadweights reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on this page and apply to orders placed after the update date.

We encourage customers to review this policy before placing an order.

17. Summary

• Flat rate shipping: $6.99 per order
• Order cut-off time: 5:00 PM EST
• Handling time: 1 business day
• Transit time: 2–6 business days
• Carriers: USPS, UPS, FedEx
• Tracking provided on all shipments
• Support available Monday – Saturday

Leadweights is committed to delivering quality apparel with dependable shipping and clear communication every step of the way.