Payment Method

Last Updated: January 2024
Customer Support Email: support@leadweights.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

At Leadweights, we are committed to offering a secure, transparent, and hassle-free payment experience. This Payment Methods Policy explains the payment options we accept and how payments are processed for purchases made through our website.

By placing an order with Leadweights, you agree to the terms outlined below.

1. Accepted Payment Methods

Leadweights currently accepts the following secure payment options:

  • PayPal: Pay using your PayPal balance, linked bank account, or credit/debit cards.
  • Venmo: Fast and convenient payments through your Venmo account.

At this time, we do not accept additional payment methods such as cash on delivery or direct bank transfers.

2. Payment Processing

All payments are securely processed through trusted third-party providers, PayPal and Venmo. Leadweights does not store, collect, or have access to your complete payment credentials or financial information.

Payment authorization takes place at checkout. Orders will not be processed, prepared, or shipped until payment has been successfully confirmed.

3. Currency and Fees

All transactions are processed in the currency displayed at checkout, typically USD. Any currency conversion fees or international transaction charges imposed by your bank or payment provider are the responsibility of the customer.

4. Payment Confirmation

Once your payment is successfully completed, an automated order confirmation email will be sent to you. This email serves as your digital receipt and includes your order number, itemized purchase details, and the total amount paid. Please retain it for your records.

5. Failed or Declined Payments

If your payment is declined or cannot be completed, please:

  • Ensure sufficient funds are available
  • Verify that your linked card or bank account is active
  • Contact PayPal or Venmo support for assistance with specific error messages

Leadweights is not responsible for payment failures caused by technical issues or restrictions imposed by your financial institution.

6. Refunds and Chargebacks

Refunds for canceled or returned orders will be issued to the original payment method used at checkout (PayPal or Venmo). For more information on processing timelines, please refer to our Refund & Return Policy.

7. Fraud Prevention and Security

To maintain a safe shopping environment, Leadweights reserves the right to review, suspend, or cancel any order suspected of fraudulent activity. In some cases, additional verification may be required before an order is shipped.

8. Customer Support

If you have any questions regarding billing or payment status, please contact us:

  • Email: support@pawlister.com
  • Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday